Outsource Bulgaria” Ltd. – a registered company with EIC 204725578. Our headquarters are located in Sofia at 15A Krum Kyulyavkov Street, Floor 6, Office 11. Contact us at 0877739699 or via email at email@example.com for any inquiries.
Legal Basis for Processing Your Personal Data:
Learn more about how we handle your data in the sections below.
We handle your personal information to fulfill our obligations and exercise our rights under any agreements we have with you, both before and after the contract is signed.
Based on the contract we have with you, we process information related to the contract, such as:
We share your personal information with third-party partners to provide you with high-quality, efficient, and comprehensive service. We take all necessary technical and organizational measures to protect your data and have strict controls in place to ensure confidentiality and security. We remain responsible for the protection of your data at all times.
We may share your information with the following types of recipients (data controllers):
Data collected under this legal basis will be deleted 2 years after the termination of the contract, whether it expires, is cancelled, or ends for any other reason.
In certain cases, the law requires us to process your personal data. We are legally obligated to comply with these requirements such as:
We delete data collected under legal obligations after fulfilling or no longer being subject to those obligations. For example:
As required by law, we may disclose your personal data to relevant government bodies or organizations.
We only process your personal data on this basis with your explicit, voluntary, and informed consent. There will be no negative consequences for you if you choose not to provide consent.
This is a separate legal basis for processing your data and the specific purpose will be outlined when we request your consent. This purpose is not covered by the purposes listed in this policy. With your consent, and until it is withdrawn or our contract with you ends, we may provide personalized product/service offers and conduct detailed analysis of your basic personal data.
We only process the data for which you have provided specific consent on this basis. The exact data processed may vary and is determined on a case-by-case basis. Commonly, this includes personal information such as names, address, phone number and email address.
On this basis, we may provide your data to marketing agencies, Facebook, Google or the like.
You have the right to withdraw your consent at any time. This will not impact our ability to fulfill our contractual obligations. If you choose to withdraw your consent for any of the ways we have described above, we will no longer use your personal data for those purposes. However, please note that the withdrawal of consent will not affect the legality of the processing based on the consent given before it was withdrawn.
You can withdraw your consent by using our website or contacting us through the provided contact information.
We delete the data collected on this basis upon your request or 12 months after it was initially collected.
PROCESSING OF ANONYMOUS DATA
We process your data for static purposes, that is, for analyzes in which the results are only generalizable and therefore the data is anonymous. Identification of a specific person from this information is impossible.
Your data can also be anonymized. Anonymization is an alternative to data deletion. Upon anonymization, all personally identifiable elements/elements enabling your identification are irreversibly deleted. There is no legal obligation to delete anonymized data, as it does not constitute personal data.
We use automated algorithms and methods to improve our products and services and tailor them to your needs. This process is known as profiling. By using these methods, we aim to constantly enhance the quality of our products and services for you.
We take all necessary organizational and technical measures as outlined in the Personal Data Protection Act to ensure the security and protection of your data.
We have implemented policies to prevent misuse and breaches, which support our efforts to safeguard your information.
To ensure maximum security during the processing, transfer, and storage of your data, we may use additional security mechanisms such as encryption and pseudonymization.
We do not receive data from 3rd parties.
As a user of our site, you have the rights to protect your personal data according to Bulgarian and EU laws. You may exercise your rights through our contact form or by sending a message to our email address.
Your rights include:
You may request the deletion of your personal data if:
The right to data portability allows individuals to receive the personal data they have provided to us in a structured, commonly used and machine-readable format, and the right to transmit that data to another controller without hindrance from us, if the processing is based on the user’s consent or on a contract and the processing is carried out by automated means. This right enables individuals to easily switch to another service provider without having to manually re-enter all of their personal data. Additionally, when technically feasible, the data subject has the right to request a direct transfer of the personal data from one controller to another.
Users have the right to object to the administrator the processing of their data. The administrator of personal data is obliged to terminate the processing unless it proves that there are compelling legal grounds for the processing that take precedence over the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims. In case of objection to the processing of personal data for direct marketing, the processing should be stopped immediately.
Every User has the right to file a complaint against the illegal processing of his data to the Commission for the Protection of Personal Data or the competent court.
We maintain a register of the processing activities for which we are responsible. This register contains all the information below:
The name and contact details of the administrator
Purposes of processing;